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About Defence Digital - information from MOD including Org Chart March 2020

About Defence Digital - information from MOD including Org Chart March 2020

Industry is a significant customer of MOD's Defence Digital (ISS as-was). TD-Info facilitates a community - the Industry Customer Engagement Forum (ICEF)- whose members meet regularly with customer representatives from Defence Digital. Read more in the Context section below.  

MOD provided TD-Info with the following information about Defence Digital.  Also, they have issued a top-level organisation chart for Defence Digital - click HERE to download.  For a more detailed Org Chart for Defence Digital, please click HERE    

"In December 2019, the organisation previously known as Information Systems and Services (ISS) was rebranded to become Defence Digital.

The rebranding marked the start of a new name for the single organisation at the heart of the Defence Digital Function, bringing together the various directorates under Defence’s Chief Information Officer, Charlie Forte. The part of the organisation previously known as Information Systems and Services (ISS), the shared services delivery organisation, became Defence Digital: Service Delivery and Operations (SDO).

The Defence Digital Function sits as one of the strategic horizontal integrators in the Defence Operating Model (DOM) with MOD CIO fulfilling a leadership role as both part of the Defence Executive Committee (ExCo) reporting to the Permanent Secretary and within Strategic Command reporting to the Commander, recognising the unique role of digital in helping to drive integrated military effect.

The Function works as a connected and unified entity to create and drive a single approach for the exploitation of digital and information technologies. The TLB CIOs will continue to be affiliated as part of the Function and reporting within their respective TLBs.

In 2019, the Joint Forces Command (JFC) Review and the Defence Operating Model (DOM) work concluded that it was important to retain and strengthen both ISS and the Office of the CIO (the ‘direct’ component of the Function) as a single organisation reporting to the CIO. The last 18 months has seen the model resourced and established. This provided an opportunity to create a distinct new identity behind which our customers, our people and our suppliers can align, and which can be a powerful catalyst at the heart of the Function to drive and maintain the momentum of change. This is Defence Digital.

Defence Digital attributes

We want to be known for our distinct attributes. These characteristics will underpin how we operate. They are:

  1. Customer Relevance: services that are reliable, support modern ways of working and are easy to use. An obsession for delighting the customer.
  2. Digital Leadership: demonstrating leadership and teamwork to integrate across Defence ensuring 1 + 1 = 3 outcomes.
  3. Innovation Adoption: deployment at pace of the very best digital and information capability to improve Defence outcomes.
  4. Secure First: designing security in at the outset.
  5. Operational Excellence: relentless continuous improvement to upper quartile service and project delivery. Business rigour and fiscally astute in how we run the business.
  6. Best Skills: continual learning and access to the best skills and a commitment to ensure a diverse and inclusive work environment.

The directorates that make up Defence Digital are:

  • Military Digitisation
  • CIO Functions
  • Cyber Defence
  • Functional Integration & Transformation
  • Digital Enablement
  • Finance & HR
  • Service Delivery and Operations
  • Commercial

..........................

Context provided by TD-Info regarding Industry as Customers of Defence Digital 

As mentioned above, Industry is a significant customer of MOD's Defence Digital (ISS as-was). TD-Info facilitates a community - the Industry Customer Engagement Forum (ICEF)- whose members meet regularly with customer representatives from Defence Digital. 

This provides a valuable conduit for MOD to brief Industry on information about proposed, and in-flight, changes, such as to the network or to access to documentation required by Industry in delivery of their contractual obligations.

Industry representatives at these ICEF sessions - and their colleagues who provide 'reach-back' expertise - can draw on a wealth of past experience and know-how about current circumstances for Industry users of the MOD-supplied services.

The key value of ICEF stems from a joint 'Team Defence' expert appraisal of implications of proposed changes, provision of tests ahead of roll-outs, ready communication and consultation with relevant Industry representatives etc.  All this happens on a voluntary basis for the 'common good' of MOD and Industry (Team Defence).

If you wish to know more about ICEF and future sessions, including being added to a mailing list, please visit the ICEF community page and click to read more details where you will find the name of the TD-Info facilitator for ICEF.

 

Added: 18th March 2020

Communities

Industry Customer Engagement Forum (ICEF) with MOD Defence Digital

MOD Defence Digital & its Services to Industry Customers

MOD Documents

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