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Industry Customer Engagement Forum (ICEF) with MOD ISS

Monday 26th February 2018

Location : MOD Corsham - Rm 316, Bldg 405

Time : 13:00 to 16:30

Agenda to be confirmed nearer the date.  It will likely include:

Review of the current 'Top 3' Industry issues:
1. Security clarification for Industry (e.g. an Industry Security Notice) around handling of ITAR, NPPII etc. sensitive docs with MODNET
2. Issues arising from Changes to Defence Intranet and the Boundary Protection Service (BPS) including Industry loss of access to other Industry partner's applications that are hosted on the MOD network and run by Industry on MOD's behalf
3. Issues arising from MOD notification about cessation of SCI laptops

Customer At The Heart and the SPOC Service Feedback on the status of the Customer At The Heart (CATH) project, including feedback from interviews with Industry, which is 'customer journey' mapping for the Single Point OF Contact (SPOC) service

Key Words

ICEF - Industry Customers Engagement Forum 

Associated Documents/Files

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