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Team Defence Information

Industry Customer Engagement Forum (ICEF) with MOD ISS - At TD-Info office & on Telecon

Monday 15th January 2018

Location : Team Defence Information Head Office; NB: moved to TD-Info offices as well as being on telecon

Time : 13:00 to 16:30

Agenda to be confirmed nearer the date - in the meantime, please refer to the notes from ICEF meeting on 6 December and telecon on 20 Dec

Key Words

None defined

Associated Documents/Files

There are 4 documents/files associated with this event.

MOD ISS Industry Guide: Single Point of Contact (SPOC)  Expand

Last Updated: 12 Jan 2018 16:36  Download

Share File (Members): Cut and paste this link: https://secure.teamdefence.info/filerequest.php?id=1005925

SPOC Questions - a new Guide first added 11 Jan 2018 covers: Information Needed; Resolution Times and Incident Status. There is a link to another Guide about the SPOC called 'MOD ISS Industry Guide: Minimum Data Sets for SPOC'

Key Words

ICEF - Industry Customers Engagement Forum  MOD ISS: Information Systems and Services  SPOC - Single Point Of Contact 

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Agenda Industry Customers Engagement Forum Meeting 15 Jan 2018  Expand

Last Updated: 12 Jan 2018 13:24  Download

Share File (Members): Cut and paste this link: https://secure.teamdefence.info/filerequest.php?id=1005924

Agenda includes:

Big Issues: SCI, Defence Intranet

Caveated Material (NNPPI etc.), Boundary Protection Services (BPS) and Customer at the Heart

Escalated ICEF Issues

FAQ Changes & Service Updates

Previous Actions

Change Control

Key Words

ICEF - Industry Customers Engagement Forum  MOD ISS Guide: Boundary Protection Service (BPS)  MOD ISS Industry Guide: MODNET  MOD ISS: Information Systems and Services 

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Global Connectivity Boundary Protection Service_ICEF 150118-v1 0  Expand

Last Updated: 11 Jan 2018 12:58  Download

Share File (Members): Cut and paste this link: https://secure.teamdefence.info/filerequest.php?id=1005923

Slide pack for presentation at the Industry Customers Engagement Forum (ICEF) meeting on 15 Jan 2018. It is from the Global Connectivity team and is about the Migration Approach for Industry Partners (IPCs). Context: SMI2 being replaced by equivalent service from Fujitsu, the BPS; Scope includes email and data flows; and,Project need to plan migration and need information and action from Industry Partners (IPCs)

Key Words

ICEF - Industry Customers Engagement Forum  MOD ISS Guide: Boundary Protection Service (BPS)  MOD ISS: Information Systems and Services 

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MOD ISS Magazine ISSue3  Expand

Last Updated: 5 Jan 2018 11:23  Download

Share File (Members): Cut and paste this link: https://secure.teamdefence.info/filerequest.php?id=1005903

Publication (3rd edition) of pdf magazine communicating topics relevant to ISS and its customers, including Industry, many of which are subject of the Industry Customer Engagement Forum (ICEF) sessions. This edition includes topics on: message from Gen Ivan Hooper, CEO ISS: SIAM Maturity Assessment; The ISS Service Integration Office; Customers at the Heart; Improving the ISS Service Catalogue; Who Are Design?; Defence as a Platform Hosting Strategy; The MOD Artificial Intelligence Hackathon; MODNET - A new way of working; and, The ISS Non-Standard Service Request team and Project WELLESLEY

Key Words

Communications  ICEF - Industry Customers Engagement Forum  MOD ISS: Industry Days  MOD ISS: Industry Engagement  MOD ISS: Information Systems and Services  MOD: the UK Ministry of Defence 

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